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Install or Update the Backup Agent on Windows

Important

This page describes how to install the agent manually. The easier way to install and run the Backup Agent is through Automation, as described in Install or Update the Backup Agent through Automation.

The Backup Agent polls the primary MongoDB instance of every backup-enabled replica set and transmits the operations to the Ops Manager service.

The Backup Agent relies on the Ops Manager Monitoring Agent to populate the list of sharded clusters and replica sets eligible for backup. If the appropriate hosts are not added, or the Monitoring Agent is not being correctly run, the lists may be incomplete or out-of-date. If you have not already installed and configured the Monitoring Agent, please refer to the Install or Update the Monitoring Agent documentation.

Considerations

MongoDB Requirements

Ops Manager only supports backing up replica sets and sharded clusters, and does not support backing up standalone instances.

Ops Manager only supports backup for replica sets that run MongoDB 2.0 or later.

Ops Manager only supports backup for sharded clusters that run MongoDB 2.4.3 or later.

All backed up replica sets and config servers must be able to maintain oplog entries, by default, for at least 3 hours over the last 24 hour period. You can change the default window by adding the mms.backup.minimumOplogWindowHours setting to the Custom tab on the Ops Manager Configuration page.

Agent Architecture

To avoid resource contention, run the agent on a host other than the hosts where the MongoDB instances are running. Be sure the agent can access the MongoDB hosts.

Running on Amazon EC2

If you run the Backup Agent on Amazon EC2, do not use the t1.micro instance type, which has a CPU scheduling policy that does not typically provide sufficient capacity to support a Backup Agent for a production deployment. Use a larger instance type instead.

Backup Directory

After you install the Backup Agent, do not use the agent’s directory location for anything other than the agent itself. The Backup Agent periodically deletes the contents of its root directory.

Prerequisites

Monitoring Agent

Your deployment must have a running Monitoring Agent. To install the Monitoring Agent, see Monitoring Agent.

Firewall

If your MongoDB instances operate within a firewall, configure your network infrastructure to allow outbound connections on port 443 (SSL) to api-backup.mongodb.com.

Access Control

If you use the Backup feature with a MongoDB deployment that uses authentication, before installing the Backup Agent, you must create a user in MongoDB with the appropriate access. See Configure Backup Agent for Access Control.

Install the Backup Agent On Windows

You can also access install instructions in Ops Manager, including commands you can copy and paste: click Deployment, then Agents, then Downloads & Settings.

1

Download and run the latest version of the Backup Agent installation binary.

To download the installation binary, use the following URL:

//<OpsManagerHost:Port>/download/agent/backup/mongodb-mms-backup-agent-latest.windows_x86_64.msi

Note

Replace <OpsManagerHost:Port> with the hostname and port of your Ops Manager installation.

During installation, the installer prompts you to specify the folder for storing configuration and log files. It is strongly advised that you encrypt or restrict access to this folder.

2

Retrieve the agent API key for your Ops Manager group.

To retrieve your group’s agent API key:

  1. Click Settings, then Group Settings. The key appears at the top of the page.
  2. Copy the key.
3

Edit the local.config file to include your agent API key.

In the directory where you installed the Backup Agent, locate and open the local.config file. Enter the agent API key as the value for the mmsApiKey setting.

4

Edit the local.config file to include the hostname of the Backup server.

In the Backup Agent installation directory, open the local.config file and set the mothership property to hostname of the Backup server.

5

Start the Backup Agent.

In Windows Control Panel, open Administrative Tools, and then open Services.

In the list of services, select the MongoDB Backup Agent service. Select the Action menu and select Start.

Update the Backup Agent On Windows

You can also access update instructions in Ops Manager, including commands you can copy and paste: click Deployment, then Agents, then Downloads & Settings.

1

Stop all currently running Backup Agents.

In Windows Control Panel, open Administrative Tools and then Services. In the list of services, select MongoDB Backup Agent. Select the Action menu and select Stop.

If you receive a message that your Backup Agent is out of date, make sure you are running an upgradeable version of the Backup Agent. If you are running the version of the Backup Agent named MongoDBBackup, you must remove it before upgrading. To check if you are running MongoDBBackup, issue the following command in an Administrative command prompt:

sc query MongoDBBackup

If the command returns a result, you must remove the MongoDBBackup agent. To remove it, issue the following:

sc delete MongoDBBackup
2

Download and run the latest version of the Backup Agent installation binary.

To download the installation binary, use the following URL:

//<OpsManagerHost:Port>/download/agent/backup/mongodb-mms-backup-agent-latest.windows_x86_64.msi

Note

Replace <OpsManagerHost:Port> with the hostname and port of your Ops Manager installation.

During installation, the installer prompts you to specify the folder for storing configuration and log files. It is strongly advised that you encrypt or restrict access to this folder.

3

Retrieve the agent API key for your Ops Manager group.

To retrieve your group’s agent API key:

  1. Click Settings, then Group Settings. The key appears at the top of the page.
  2. Copy the key.
4

Edit the local.config file to include your agent API key.

In the directory where you installed the Backup Agent, locate and open the local.config file. Enter the agent API key as the value for the mmsApiKey setting.

5

Start the Backup Agent.

In Windows Control Panel, open Administrative Tools, and then open Services.

In the list of services, select the MongoDB Backup Agent service. Select the Action menu and select Start.

Next Steps

After you have successfully installed the Backup Agent, see Back up a Deployment to enable backup for a replica set.

Additional Information

The README included with the downloaded package also provides information about the Backup Agent.

For details about Backup operations, see Backup FAQs.