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Ops Manager System Requirements

This guide describes the hardware, software, and networking requirements for the hosts that run the Ops Manager components.

Important

Before deploying hosts, use the Installation Checklist to plan your configuration.

For requirements for the MongoDB instances running as the Ops Manager Application Database and the Backup Database, see Install the Ops Manager Application Database and Backup Database.

Hardware Requirements

Note

When using the term hardware on this page, it should be understood as the specifications per host using one of the following architectures:

  • physical hardware,
  • hardware components allocated to a virtual host,
  • hardware components allocated to a virtual container, or
  • hardware components allocated to a Kubernetes Worker Node.

Each host must meet the total RAM and disk capacity requirements for all Ops Manager components that it serves:

  • Ops Manager application
  • Ops Manager application databases
  • Head databases for the active Backup Daemon(s)
  • Backup blockstore databases

Example

You want to serve both the Ops Manager application and a Backup Daemon on one host. This Ops Manager configuration will manage and monitor 300 MongoDB hosts and back up 200 hosts. The total disk capacity of all databases being backed up is 4 TB. The total requirements would be:

  • Ops Manager application needs 15 GB of RAM.
  • The Backup Daemon also needs:
    • 15 GB of RAM and
    • 2.5 times the 4 TB of backed up databases in disk capacity.

This example host would require a minimum of 30 GB of RAM and 10 TB of disk capacity.

Potential for Production Failure

Your Ops Manager instance can fail in production if you fail to configure the following:

Ops Manager Hardware Requirements

Every host that serves the Ops Manager application must meet the following hardware requirements:

Number of Monitored Hosts CPU Cores Physical Memory [1] Disk
Up to 400 monitored hosts 4+ 15 GB 10 GB for Ops Manager Application in /opt plus storage for logs [2]
Up to 2,000 monitored hosts 8+ 15 GB 10 GB for Ops Manager Application in /opt plus storage for logs [2]
More than 2,000 hosts Contact MongoDB Account Manager Contact MongoDB Account Manager Contact MongoDB Account Manager
[1]Physical Memory, in this context, means resident memory displayed as RES in the ps command results on Linux platforms. This applies to virtual machines and containers as well, even though their physical memory is a virtual construct.
[2](1, 2) Storage capacity needed for logs depends on how you Configure Log Rotation. By default, logs rotate every gigabyte and every 24 hours, whichever comes first. Conservative estimates require allocating 30 GB of disk for each month of logs you want to keep. Review your disk allocation and log rotation settings for the optimal disk configuration.

Ops Manager Application Database Hardware Requirements

The Ops Manager Application Database runs as a three-member replica set that runs on dedicated hosts.

Every host that serves the Ops Manager Application Database must meet the following hardware (physical or virtual) requirements:

Number of Monitored Hosts RAM Disk Capacity CPU Cores
Up to 400 8 GB RAM plus the RAM required for the mongod application 200 GB 4 × 2 GHz+
Up to 2,000 15 GB RAM plus the RAM required for the mongod application 500 GB 4 × 2 GHz+
More than 2,000 Contact your MongoDB Account Manager Contact your MongoDB Account Manager Contact your MongoDB Account Manager

For the best performance, use:

Disk capacity estimates are approximate. The needed disk capacity can increase or decrease due to the number of databases being monitored.

Backup Daemon Hardware Requirements

Important

Before getting started with Backup, contact your MongoDB Account Manager to help estimate the storage requirements for your Backup Daemon host.

Each host on which you activate the Backup Daemon must meet the following requirements plus those for Ops Manager.

Each host that serves an active Backup Daemon has the following hardware requirements:

Number of hosts CPU Cores RAM
Up to 200 4+ × 2 GHz+ 15 GB additional RAM

The Backup Daemon creates head databases that replicate data for each replica set assigned to the Daemon. Typically, each host on which you activate the Backup Daemon needs to store 2.0 to 2.5 times the sum of the size on disk of all the backed-up replica sets.

Specifically, each host must have:

  • The disk capacity and write capacity to maintain each head database, plus
  • The disk capacity to store an additional copy of the data for each head database to support point-in-time restores.

The Backup Daemon should have at least 100 GB of available disk capacity.

Contact your MongoDB Account Manager to determine disk capacity and throughput requirements.

Backup Database Hardware Requirements

If you use Ops Manager Backup, you must provision hosts for the Backup Database.

Host requirements for the Backup Database vary, depending on whether you use a blockstore database or file system storage to store your snapshots. The Backup Database always holds oplog data.

If you store snapshots in the Backup Database, its hosts typically must have enough capacity to store 2 to 3 times the total backed-up production data size. Snapshots are compressed and de-duplicated at the block level in the blockstore.

Your specific requirements depend on your data compressibility and change rate. Contact your MongoDB Account Manager to help estimate the use case and workload-dependent storage requirements for your Backup Database hosts.

If you store snapshots in the Backup Database, each data-bearing member must meet the following requirements:

CPU Cores RAM
4 × 2 GHz+ 8 GB of RAM per TB of blockstore disk to provide good snapshot and restore speed. Ops Manager defines 1 TB of blockstore as 10244 bytes.

Contact your MongoDB Account Manager to determine disk capacity and throughput requirements.

If you will not store snapshots in the Backup Database, each data-bearing member must meet the following requirements:

CPU Cores Disk Capacity
4 × 2 GHz+ The size of your oplogs compressed for the configured point in time window. The default is 24 hours.

Network Requirements

Internet Site Access

If you configured Ops Manager to download binaries direct from the Internet, Ops Manager requires access to the following Internet sites over HTTPS using both IPv4 and IPv6 requests to the Internet:

Site Purpose
downloads.mongodb.com To download MongoDB Enterprise Builds.
opsmanager.mongodb.com To download the MongoDB version manifest.
fastdl.mongodb.org To download MongoDB Community Builds.

Latency between Ops Manager and Backing Database Hosts

Connections between the Ops Manager Application host and its Application Database, Oplog, and blockstore replica sets must have the lowest possible network latency. With deployments exceeding 200 MongoDB hosts, latency between your Ops Manager Application components should be under 1 ms. Please contact MongoDB Support if you anticipate that your network environment cannot meet this requirement.

TCP Keepalive Setting

Many Ops Manager components connect to a running mongod process. These include:

  • the application database,
  • any backup databases, and
  • any MongoDB databases that the MongoDB Agent manages.

The systems that host these components send data traffic to each other to verify an active connection. The TCP keepalive setting determines how often to run this check. Most systems use the default value of 7200 seconds (two hours).

The network connection may drop within that timeframe. Without an existing connection, Ops Manager must create a new connection to that mongod process. This can delay communication or result in network timeouts or socket errors. To prevent this issue, reduce the keepalive value to increase the verification checks. All Ops Manager components must use the same keepalive value.

To learn how to set this to the recommended value, see Does TCP keepalive time affect MongoDB Deployments? in the MongoDB Server Manual.

MongoDB and MongoDB Agent Host Access

Each MongoDB and MongoDB Agent host should self-identify as its FQDN to ensure reliable connectivity.

Use the following command to find the host FQDN:

> hostname -f

Your result should look like this:

mongodb.example.com

Windows hosts host must be connected to the internet and attached to a Active Directory domain.

Use the following command to find the host FQDN:

PS C:\> systeminfo | findstr /B /C:"Host" /C:"Domain"

Your result should look like this:

Host Name:                 mongodb
Domain:                    example.com

Combine the Host Name and Domain with a . to get the FQDN. With the previous example, the FQDN is mongoodb.example.com.

Accessible Ports

The Ops Manager Application must be able to connect to users and MongoDB Agents over HTTP or HTTPS. MongoBD Agents must be able to connect to MongoDB client MongoDB databases.

Though Ops Manager only requires open HTTP (or HTTPS) and MongoDB network ports to connect with users and to databases, what ports are opened on a firewall depend upon what capabilities are enabled: encryption, authentication and monitoring.

This page defines which systems need to connect to which ports on other systems.

Ops Manager connects with a number of services. This page explains the ports that must be opened to deploy the various components used with an Ops Manager deployment.

The specific ports that must be open on any intermediate firewalls depend upon what capabilities are enabled, such as encryption, authentication, and monitoring.

Diagram showing the connections between Ops Manager's components.

Tip

All ports listed in the following sections are either the port specified in the documentation for MongoDB installations or the known ports for the specific service assigned by the IANA. If the port number can be changed, it is noted after the table in each section.

To run Ops Manager without an Internet connection, see Configure Deployment to Have Limited Internet Access to ensure you have all of the necessary binaries to run Ops Manager without an Internet connection.

Open Ports to Access Ops Manager

Ops Manager requires the following minimum network port requirements:

  • Both Ops Manager users and MongoDB Agents must be able to connect to the Ops Manager application over HTTP or HTTPS.
  • Ops Manager must be able to connect to the mongod running the Ops Manager application MongoDB databases.
  • For each Ops Manager project, MongoDB Agents must be able to connect to all client MongoDB processes (mongod or mongos).
  • The Ops Manager application must also be able to send email to Ops Manager users.

To use Ops Manager, open the following ports to the specified hosts.

Service Default Port Transport Direction Purpose Uses TLS?
HTTP 8080 TCP Inbound Provides a web connection to Ops Manager from users and MongoDB Agents. No
HTTPS 8443 TCP Inbound Provides a secure web connection to Ops Manager from users and MongoDB Agents. Yes
HTTP or HTTPS 8090 TCP Inbound

Provides a health-check endpoint for monitoring Ops Manager through a monitoring service like Zabbix or Nagios. It is only available through localhost and is disabled by default.

To enable it, see Enable the Health Check Endpoint. When enabled, you can access the endpoint at:

http://127.0.0.1:8090/health

Important

This port is only accessible from localhost (or 127.0.0.1). The port number can be changed from 8090 to another value.

The API endpoint provides the ability to check connections from the HTTP Service to the Ops Manager Application Database and the Backup Snapshot Storage.

A successful response returns the following:

{
  "mms_db": "OK",
  "backup_db": "OK"
}
Optional
MongoDB 27017 TCP Outbound Connects to MongoDB application, backup and client databases. Optional
SMTP 587 TCP Outbound Sends emails from Ops Manager to an SMTP host or to AWS SES. Optional

Note

Open Ports to Access Ops Manager and MongoDB Hosts

Most Ops Manager administration can be performed through the user interface. Some procedures require access to the operating system. To permit your administrators to access your Ops Manager as well as MongoDB hosts, open the following ports to those hosts.

Service Default Port Transport Direction Purpose Uses TLS?
ssh 22 TCP Inbound Linux System administration. Yes
RDP 3389 TCP Inbound Windows System administration. No

Open Ports to Back Up, Restore, and Query MongoDB Instances using Ops Manager

Ops Manager can back up MongoDB databases to one or more storage systems:

To back up MongoDB hosts, open the following ports to the preferred backup hosts (blockstore, S3 snapshot store and/or file system snapshot store):

Service Default Port Transport Direction Purpose Uses TLS?
MongoDB 27017 TCP Outbound Back up snapshots of entire database to blockstore or snapshot metadata to S3 blockstore metadata database. Optional
HTTPS 443 TCP Outbound Back up database snapshot data to S3 bucket. Yes
NFS 2049 TCP Outbound Back up database snapshots to UNIX-/Linux-based file system. No
CIFS 3020 TCP Outbound Back up database snapshots to Windows-based file system. No
Proxy Server 25999 TCP Outbound Query the snapshot backup host. No

Snapshots can also be restored using the link displayed in the Ops Manager application. The same ports needed to use Ops Manager would need to be open for the user to download the snapshot.

To find the download link, click Backup, then the Restore History tab, then click the download link next to the snapshot.

Note

MongoDB 3.4.2 Enterprise and later provides the ability to query backup snapshots. Ops Manager provisions these queryable snapshots as read-only MongoDB instances, as described in Query a Backup. To query a backup snapshot, open the following ports:

Service Default Port Transport Direction Purpose Uses TLS?
MongoDB 27700-27719 TCP Inbound Enable communication between the app host and a queryable backup snapshot. Optional

Open Ports to Integrate Ops Manager with SNMP

Open the following ports between Ops Manager and your SNMP Manager to send and receive SNMP trap notifications from your MongoDB deployments to Ops Manager.

Service Default Port Transport Direction Purpose Uses TLS?
SNMP 162 UDP Outbound Send Traps to SNMP Manager. No
SNMP 11611 UDP Inbound Receive requests from SNMP Manager. No

Ops Manager uses community-based SNMPv2 (SNMPv2c).

You can configure the Ops Manager Application with two different types of SNMP Traps:

Trap Type Contents Frequency Target
Heartbeat Internal health assessment of the Ops Manager Application User set one or more endpoints
Alert Data from a configured Ops Manager Alert User set one or more endpoints

To configure the Ops Manager Application to send SNMPv2c Heartbeat or Alert Traps:

  1. Download the MIB file.

  2. To configure SNMPv2c Traps:

    1. For SNMPv2c Heartbeat Traps:

    2. For SNMPv2c Alert Traps:

      • Follow the Manage Alert Configurations procedure to configure System, Global, or Project Alerts.
      • Use SNMP Host as the delivery method.

Open Ports to Authenticate Ops Manager Users using LDAP

MongoDB Enterprise users can authenticate Ops Manager users using LDAP. To authenticate using LDAP, open the following ports on Ops Manager and your LDAP host.

Service Default Port Transport Direction Purpose Uses TLS?
LDAP 389 UDP Both Authenticate and/or authorize Ops Manager users against LDAP host. No
LDAPS 636 UDP Both Authenticate and/or authorize Ops Manager users against LDAP host. Yes

To configure the Ops Manager LDAP URI strings, including configuring a non-standard port, see User Authentication.

Open Ports to Authenticate with MongoDB

MongoDB Enterprise users can use Kerberos or LDAP to authenticate MongoDB users. To authenticate using LDAP or Kerberos, open the following ports between the MongoDB client databases, Ops Manager, and the Kerberos or LDAP host(s).

Service Default Port Transport Direction Purpose Uses TLS?
Kerberos 88 TCP / UDP Outbound Request authentication for MongoDB users against Kerberos host. No
Kerberos 88 UDP Inbound Receive authentication for MongoDB users against Kerberos host. No
LDAP 389 UDP Both Authenticate and/or authorize MongoDB users against LDAP host. No
LDAPS 636 UDP Both Authenticate and/or authorize MongoDB users against LDAP host. Yes

To configure Kerberos for authentication to the Ops Manager application database, see Configure Ops Manager to Authenticate with Application Databases.

Open Ports to Manage Encryption Keys using KMIP

MongoDB Enterprise deployments using the WiredTiger storage engine supports a native encryption option. You can use a KMIP service to manage the master encryption key. To support the encrypted storage engine via KMIP, open the following ports between the Backup Daemon hosts, the MongoDB hosts, and the KMIP hosts.

Service Default Ports Transport Direction Purpose Uses TLS?
KMIP 5696 TCP Outbound Send messages between MongoDB databases and KMIP host. Yes

Note

If you change the port for the KMIP host, see Encrypted Backup Snapshots to configure Ops Manager to use that new port.

Internet Site Access

If Ops Manager is not configured for Local Mode, it requires access to the following Internet sites over HTTPS:

Site Purpose
downloads.mongodb.com To download MongoDB Enterprise Builds.
opsmanager.mongodb.com To download the MongoDB version manifest.
fastdl.mongodb.org To download MongoDB Community Builds.

Use resolvable hostnames

Each MongoDB Agent and Ops Manager instance must be able to resolve the hostname for each host hosting a MongoDB instance or MongoDB Agent.

On each host, set their hostnames to fully qualified domain names (FQDN) whenever possible. Consult the documentation for your operating system as to how to find and set the hostname as an FQDN.

Setting the FQDN on each host helps you know which host you are using when logged into that host. To enable other hosts to know what the other hosts’ hostnames are, you need to provide a way for those hosts to resolve hostnames.

There are two ways to configure hostname resolution.

Use a Domain Name Service

To make the hosts’ hostnames resolvable, run a host with a domain name service (DNS). DNS maps IP addresses to hostnames with a given domain (such as example.com). This DNS host should have an entry for each host in the deployment: Ops Manager, MongoDB Agent and MongoDB. Entries for LDAP, Kerberos, SNMP and email hosts as well as load balancers would be recommended.

Edit Host Files

If a DNS setup is not possible, add entries for each host in the hosts file of each system.

Locations of hosts files
Operating System hosts Location
Linux
/etc/hosts
Mac OS X
/private/etc/hosts
Windows
%SystemRoot%\System32\drivers\etc\hosts

This normally resolves to:

C:\Windows\System32\drivers\etc\hosts

The hosts file is a root-readable plain text and must be edited with root or Administrator permissions. The entry format is written as:

127.0.0.1   localhost
10.15.0.5   opsmgr.example.dev
10.15.10.15 rs1.example.dev
10.15.10.16 rs2.example.dev
10.15.10.17 rs3.example.dev

Software Requirements

Hosts that run Ops Manager components must meet the following software requirements:

Operating System Compatibility Matrices

Operating Systems Compatible with Ops Manager

Hosts that run Ops Manager must run on a 64-bit version of one of the following operating systems:

Intel/AMD (x86_64) Hardware Architectures
Operating System Ops Manager 4.4
Amazon Linux 2
Debian 9, 10
Red Hat Enterprise Linux / CentOS 7, 8
SUSE Linux Enterprise Server 12, 15
Ubuntu 18.04, 20.04

Note

Though the MongoDB Agent can be installed on s390x and on PowerPC (ppc64le) architectures, the Ops Manager Application cannot be installed on these platforms. You must install the Ops Manager Application on one of the platforms listed in the previous table.

Operating Systems Compatible with the MongoDB Agent

The following platforms support MongoDB Agent working with MongoDB 4.4.x

Intel/AMD (x86_64) Hardware Architectures

Hosts that run MongoDB Agents must run on a 64-bit version of one of the following operating systems on the x86_64 architectures:

Operating System MongoDB 4.4.x Community MongoDB 4.4.x Enterprise
Amazon Linux 1, 2 LTS 1, 2 LTS
Debian 9, 10 9, 10
Red Hat Enterprise Linux / CentOS 7.x, 8.x 7.x, 8.x
SUSE Linux Enterprise Server 12, 15 12, 15
Ubuntu 18.04, 20.04 18.04, 20.04
macOS 10.13, 10.14, 10.15 10.13, 10.14, 10.15
Windows Server 2016, 2019 2016, 2019
Windows 10 10

Note

As of Ops Manager Server 4.0.11, Windows architectures require the Visual C++ Redistributable Packages for Visual Studio 2013.

IBM zSeries (s390x) Hardware Architectures

Hosts that run MongoDB Agents must run on a 64-bit version of one of the following operating systems on the s390x architectures:

Operating System MongoDB 4.4 Community MongoDB 4.4 Enterprise
Red Hat Enterprise Linux / CentOS   7.x, 8.x
Ubuntu 18.04 18.04

Note

MongoDB Server 4.4.20 is the last release that MongoDB Agent supports on:

  • PowerPC: on RHEL 7.x, RHEL 8.x, and Ubuntu 16.
  • zSeries: on RHEL 6.x, RHEL 7.x, Ubuntu 18, and SUSE 12.

Ulimits Requirements for Ops Manager Application

The Ops Manager package automatically raises the following ulimits:

  • Open files
  • Maximum user processes
  • Virtual memory

RHEL and CentOS 6 limit the maximum number of user processes to 1024. This overrides the general user process limit (ulimit -u) setting.

For the userid that runs Ops Manager (mongodb-mms by default), add soft and hard nproc (number of processes) entries to the /etc/security/limits.d/99-mongodb-nproc.conf user process configuration file. Use values that are larger than the RHEL 1024 user process limit.

mongodb-mms soft nproc 200000
mongodb-mms hard nproc 500000

If /etc/security/limits.d/99-mongodb-nproc.conf does not exist, create it. Use the contents of the /etc/security/limits.d/90-nproc.conf file as a template.

MongoDB Version for Ops Manager Application Database and Backup Database

For the following Ops Manager release series, you may run its backing databases on any of the following MongoDB versions:

Supported Versions of MongoDB for Backing Databases on Each Version of Ops Manager
Ops Manager Release Series MongoDB 3.4 MongoDB 3.6 MongoDB 4.0 MongoDB 4.2 MongoDB 4.4
Ops Manager 4.2   check icon check circle icon check circle icon  
Ops Manager 4.4     check icon check circle icon check circle icon

The preceding table uses this convention:

check circle icon Version supported
check icon Version deprecated

Version support covers the full release series from the first to the last release.

Example

Ops Manager 4.0 and 4.2 support the entire MongoDB release series from 3.6.0 to 3.6.19.

To learn more about MongoDB versioning, see MongoDB Versioning in the MongoDB Manual.

Important

Only the MongoDB Ops Manager backing databases must meet this requirement. The MongoDB deployments that Ops Manager manages do not. For the minimum versions required for managed MongoDB deployments, see MongoDB Compatibility Matrix.

Ulimits Requirements for Backup Daemon and Backing Databases

Refer to the following pages in the MongoDB manual for ulimit requirements for the hosts that run MongoDB (Backup Daemon and Ops Manager Backing Databases hosts):

Email Service

Install and verify an Email Server. Ops Manager needs an email server to send alerts and recover user accounts. You may use an SMTP Server or an AWS SES server. To configure your Email Server, see Email Delivery Method Configuration.

Many Linux host-oriented distributions include a local SMTP server by default. These include, but are not limited to:

Windows Server includes an SMTP relay with Internet Information Server.

You also may configure Ops Manager to send mail via third party providers. These include, but are not limited to:

SNMP

If your environment includes SNMP, you can configure an SNMP trap receiver with periodic heartbeat traps to monitor the internal health of Ops Manager. Ops Manager uses SNMP v2c. To learn more, see Configure SNMP Heartbeat Support.

Install fontconfig on Linux Hosts

When installing Ops Manager version 4.0.13 or later on Linux hosts, install the fontconfig package to enable data export from the Status tab to PDF or PNG format.

Client Web Browsers

To use Ops Manager, you must use one of the following supported browsers with Javascript enabled:

Supported Web Browser Supported Version(s)
Google Chrome latest stable
Mozilla Firefox latest stable
Microsoft Edge latest stable
Apple Safari latest stable

Ops Manager displays a warning on non-supported browsers.