Navigation

Download Diagnostic Archives

Overview

MongoDB engineers may request that Ops Manager administrators provide diagnostic archives for one or all groups for debugging and troubleshooting. Project diagnostic archives also contain global system information about Ops Manager. Use the following procedures to locate and download these archives when requested.

Download the Diagnostic Archive for a Project

Note

To access this feature, you must either:

1
2

Click More, located below the project for which you want to retrieve diagnostics.

3

Click Download to the right of TAR Diagnostic Archive or ZIP Diagnostic Archive.

Download the Diagnostic Archive for All Projects

Note

To access this feature, you must either:

1
2

Choose the archive file format to download.

Click .tar or .zip under Diagnostic Archive on the System Overview page.