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Troubleshooting

This document provides advice for troubleshooting problems with Ops Manager.

For resolutions to alert conditions, see also Alert Resolutions.

Getting Started Checklist
Fix connectivity, authentication, and agent issues.
Hosts
Fix issues with hardware, software and networking.
Authentication
Fix issues with authentication and 2FA.
Automation
Fix issues with Ops Manager automation.
Backup
Fix issues with backing up and restoring data.
Monitoring
Fix issues with alerts, deployments, and projects.
Kubernetes Operator
Fix issues with the MongoDB Enterprise Kubernetes Operator.